WE OFFER SHIPPING TO PUERTO RICO & US
Shipping Policy for In-Store Purchases
For products purchased in-store that require shipping, please note:
• Orders may take up to 10 business days to be processed and prepared for shipment.
• All shipments are sent via UPS 2nd Day Air.
• Once your order is ready, we will contact you directly with the exact shipping cost.
• A secure Shopify payment link for the shipping fee will be sent to you.
• Once the shipping payment is completed, we will provide your UPS tracking number and ship your order promptly.
*Fragile and oversized items may require additional handling fees. In the event of a significant difference of shipping charges, you will be notified before your order ships and you must approve the additional charge.
Selected items are only available for local pickup.
If preferred, you can pick up your order free of charge at our Old San Juan shop which is located at:
150 San Justo Street
San Juan, PR 00901
We are not responsible for paid items left over three weeks (21 days) from purchase.
We ask that you please contact us to schedule an appointment for pick-up so that we can have your order ready.
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Shipping charges will not be credited. All shipping and handling charges are non-refundable and all shipping costs are the customers responsibility. We recommend all returns be sent insured and with tracking as we cannot be held responsible for lost or damaged products.
All merchandise purchased on sale or “as-is” are considered final sale.
